Frequently Asked Questions

Welcome to the Luxaro FAQ hub. If you don’t find the answer you’re looking for, please contact us directly — we’re here to help.

🟢 General Questions

Luxaro is a family owned brand built on a passion for fine fragrance. We are dedicated to offering perfumes of exceptional quality, crafted in Grasse, France with care and attention to detail.

Each Luxaro scent draws inspiration from iconic designer fragrances, re-imagined with French artistry, high concentrations, and ethical craftsmanship.

Grasse is known as the world’s perfume capital, celebrated for its rich heritage and expertise in fine fragrance. Unlike brands that imitate luxury scents using low-grade ingredients, Luxaro perfumes are crafted in Grasse with premium materials and authentic French artistry.

Luxaro stands apart through its dedication to authentic French craftsmanship and uncompromising quality. While some inspired brands focus on low-cost production and inexpensive ingredients, Luxaro perfumes are created in Grasse using premium materials and high fragrance concentrations for a truly luxurious experience.

Luxaro fragrances are crafted in Grasse, France, the perfume capital of the world, using high-quality ingredients and higher-than-average concentrations for long-lasting scent.

Absolutely. Many Luxaro perfumes are designed to be worn by anyone, regardless of gender.

You can read about our journey, inspiration, and commitment to luxury-quality perfumes on our Our Story page. It’s a great way to get to know the brand behind every fragrance.

Our Blog contains helpful tips, fragrance guides, and advice on enjoying Luxaro perfumes. You’ll find articles on choosing the right scent, layering fragrances, and getting the most from your perfume collection.

🚚 Shipping & Delivery

All orders are fulfilled from our UK facility for fast and reliable delivery across the United Kingdom, including the Channel Islands, the Isle of Man, and Northern Ireland.

We don’t offer international shipping right now. Alcohol-based perfumes are classified as flammable “dangerous goods” (e.g., UN1266), which means most carriers restrict cross-border air transport and require specialised handling and packaging. Until we can guarantee a reliable, fully compliant solution at a fair cost, delivery is limited to UK addresses.

Tip: Join our newsletter for updates on new regions and local fulfilment.

Standard UK delivery typically takes 2 to 3 working days from dispatch. Deliveries to the Channel Islands, the Isle of Man, and Northern Ireland may take an additional 1 to 2 working days, depending on local courier services.

Once your order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow its journey.

💳 Returns & Exchanges

Yes. We offer a 30-day risk-free return policy for unopened items. For step-by-step instructions, see our Refund Policy or Risk-Free Return page.

If your perfume arrives damaged, please contact us immediately at hello@luxaro.co.uk and include photos of the parcel and item. This helps us resolve the issue quickly. Once reviewed, we’ll arrange a replacement or refund in line with our Refund Policy.

🌸 Product Information

All Luxaro perfumes are Eau de Parfum (EDP) strength or higher, typically between 18% and 20%, for exceptional longevity and projection.

We use cosmetic-grade alcohol commonly used in fine French perfumery.
This ensures a clean, elegant diffusion of the fragrance while maintaining excellent skin compatibility.

A 50 ml bottle generally lasts several months with daily use, thanks to the high perfume concentration. Our bottles are fitted with fine-quality sprayers that deliver a smooth, even mist, ensuring each spray is gentle and controlled so your perfume lasts even longer.

Our perfumes typically last 6–10 hours, thanks to concentrations of 18–20% highest quality fragrance oils.

We currently offer 50ml bottles, with discovery sets coming soon.

Yes! Every order comes with a small tester/sample, so you can try the fragrance before opening the main bottle.

Yes. All Luxaro perfumes are inspired by iconic designer fragrances and crafted to capture the essence of these scents. According to feedback from hundreds of customers, they smell remarkably similar to the branded originals, while offering luxury quality at a fair price.

🌱 Ingredients & Sustainability

Yes. Every Luxaro perfume is 100% vegan and cruelty-free. We never use any animal-derived ingredients or conduct animal testing at any stage of production. Our fragrances are crafted in Grasse, France, using ethically sourced materials that reflect our commitment to conscious luxury.

No. Luxaro perfumes are formulated without parabens or phthalates. Each fragrance is made with premium, skin-safe ingredients that meet the highest quality and safety standards.

Our perfumes are made with high-quality, skin-safe ingredients. However, if you have very sensitive skin, we recommend doing a patch test before full application. You can also check the full ingredients list for each fragrance on its individual product page.

Store in a cool, dry place away from direct sunlight to preserve its quality.

Yes. We are committed to ethical sourcing, eco-conscious packaging, and cruelty-free production.

🎁 Orders & Gifting

Yes. Every order comes in elegant packaging, making Luxaro perfumes perfect for gifting.

Yes! Every order includes a small tester/sample, so the recipient can try the fragrance before opening the main bottle.

💎 Perfume Care & Application

Keep your perfume in a cool, dry place away from direct sunlight to preserve its composition and longevity.

Spray lightly on pulse points such as the wrists, neck, and behind the ears. For a longer-lasting scent, moisturise your skin before applying. Avoid rubbing after application to preserve the fragrance’s full structure. You can also spray lightly on clothing, as this helps the scent linger beautifully throughout the day.

Yes — many Luxaro perfumes layer beautifully. Try pairing a woody base with a floral or gourmand fragrance to create a signature scent.

Each person’s body chemistry interacts uniquely with perfume oils, temperature, and skin type, which can subtly alter how a scent develops.